Students Staff
University of Essex

January 10, 2018

You told us, we’re listening and making changes!

Filed under: Advice & Support,Developing Excellence,Uncategorized — Tags: , — Mohammed Alam @ 2:04 pm

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Tanya, Donna and Claire tell us about planned improvements to the way we use People Manager and HR Organiser.

 

Q: Why are improvements needed to HR Organiser?

A: People told us in a recent survey, that although generally they found HR Organiser to be a useful tool, some improvements were needed to make a better experience for users.

 

Q: What are the key areas that people told you needed to be improved?

A: The feedback we received was that people were keen to see some changes in relation to annual leave calculations, user guides and the way we present learning events.

 

Q: What did people like about HR Organiser?

A: The survey respondents told use that generally people felt confident making annual leaving bookings and viewing information such as payslips, P60s and personal data. People also liked that they could access information 24/7 and keep track of annual leave.

 

Q: How will you go about making the changes?

A: The iHR programme board is responsible for overseeing the full implementation of iTrent.   Some of the changes you would like to see to the way HR Organiser and People Manager look and feel are being addressed through a systems upgrade in February 2018.

 

Q: Who is responsible for taking improvements forward?

A: The HR Employee Relations team, Finance Business Systems team and IT Services all have responsibility for the successful implementation and improvement of iTrent and are committed to working together to achieve this.

 

Q: What are the timescales?

A: We’re working on a number of changes including:

  • The way annual leave is calculated and booked
  • Linking Moodle learning events and Essential Training to HR Organiser records
  • Creating lean recruitment processes through iTrent to avoid duplication and reduce time to recruit
  • Improving the look and feel of HR Organiser
  • Reviewing the user guides

 

Changes will be implemented between now and July 2018.

 

Q: How will any changes be communicated?

A: We’ll communicate changes through a variety of mediums, including e-mails to managers, messages on HR Organiser, updates on the HR blog and notices in Essex Weekly.

 

Q: I have further feedback to share regarding People Manager/HR Organiser/iTrent, who can I speak to?

A: You can speak to any of the Programme Board:

  • Marc Albano, Deputy Director of Finance (Business Systems)
  • Donna Scott, Business Systems Manager
  • Susie Morgan, Director of HR
  • Richard Murphy, Director of IT Services
  • Sara Limerick, Assistant Director of HR – Employee Relations and Reward
  • Tanya Clements, Payroll and Reward Manager
  • Nicola East, HR Information Manager
  • Nilufer Demirkan-Jones, Head of Essex Pathways
  • Claire Foster, Resourcing Manager
  • Jo Andrews, Assistant Director of HR – Organisational Development

Q: How can I get involved in the project?

A: We are keen to hear from people who would be interested in undertaking some user testing. If you would like to volunteer to test out potential systems changes before they are made live please send your details to Tanya Clements, Payroll and Reward Manager.