Students Staff
University of Essex

April 24, 2019

Essential Training

Filed under: Advice & Support — Tags: — Mohammed Alam @ 11:02 am

You should have now received your own Essential Training report, detailing all your required training and what still needs to be completed . Since sending out these reports a few weeks ago, an additional 2077 training courses have now been completed by 878 different employees. This is great news in such a short period of time. We thank you for taking the time to complete these courses and hope that this number will continue to increase. This will really make a difference to the way we work here at Essex, ensuring that everyone knows their requirements and is supported in their role.

We are working to continually improve our process of Essential Training reporting. We have received a range of queries about Essential Training and the reports. We will continue to respond to these and resolve any issues as soon as possible.

Following the queries received, we have pulled together a list of common issues which you can find below. We would be grateful if you were able to take a look and familiarise yourself with the issues being raised. It is likely that many others are affected by these and we hope that the information will be helpful to you.

Common Queries

Fire safety

The fire safety course is no longer a face-to-face session and therefore needs to be completed on Moodle. Please follow this link for the correct course. Apologies for any inconvenience this has caused.

Induction for Managers

This course is currently being redesigned as ‘Do You Manage the Essex way?’ This is a new course coming soon and will be essential for all managers. We will be in touch following a launch.

Unconscious Bias

This is both a Moodle course and a face to face course. You do not need to complete both of these. You can chose whether you would prefer to complete the online version or the face to face session. Either will suffice for this module.

Report not received

Please do check your junk mail as it may have been sent there. If you still cannot find this email please contact the Business System Team who will be able to help.

Incorrect records

We have had a number of queries from people stating that they have completed the course and that this is not showing on their reports.

  • If you have completed the course and have evidence of this, either a certificate or a screenshot from Moodle to show this is done, please send this through to our Business Services Team so that they may update your records.
  • If you do not have evidence of your completion but completed it within the last 3 years please let us know and we will look to see if we can find evidence of completion for you.
  • If however it has been more than three years since you completed the course and you do not have evidence of completion then the course will need to be completed again.
Incorrect Line management details

If you have received a line manager’s report detailing Essential Training requirements for your direct reports but are seeing incorrect information in regard to who your direct reports are, please contact HR to get your profile updated.

GTAs and GLAs

All Graduate Teaching Assistants and Graduate Lab Assistants will need to complete the Essential Training and will be paid to complete this at department level. Please do let us know if you have any queries in relation to this and we will be able to provide further details.

Casual Workers

If you work at Essex under a casual agreement then you’re not contractually required to complete the training. If you have received a report you do not need to do anything as this has now been updated on the system.

Viewing your completed training on HR Organiser

Please take a look at the second to last question in our FAQs document for details on how to view your completed training.

Further help and support

If you find that you have an issue that needs our attention, and that is not answered by the information above, please do get in contact by emailing develop@essex.ac.uk so that we may help to resolve it. As these reports have gone to a large number of staff, we really appreciate your patience as we work through these queries. You may also find more helpful information in our Frequently Asked Questions document.

As we continue to shape this process, and our training, we appreciate any feedback that you may have. Thank you again for taking the time to complete your training and for bringing any concerns to our attention.